The summit started with lightening of lamp followed by introductory note by Ms. Divya Rajput, Director, Delhi Business School motioning the key focus areas and need for re-visiting the business basics and leadership skills, approach for sustain in present global market where boundaries no more exist and dealing with customers of different region, languages, interest and habits. She emphasized on the need for developing competencies in Mono-cultural leaders so that they have global concepts and local knowledge and transform to Multi-cultural leaders.

Dr. Parul Agarwal, Dean – Academics extended welcome to esteemed speakers, faculty members & students of DBS and participants from various colleges, industry. She also mentioned the strategies adopted by companies like Pepsi, TCS, Infosys and many more about being adopted for their sustainability and continuous growth.

Mr. Salil Sahu, Managing Director, Home Stores India Ltd. delivered the keynote address on “Challenges of Multicultural World”. He mentioned that companies should focus on research methodology, study the customer needs and interest areas and innovate in services, product designing and distribution methods. Being the market so competitive, innovation plays a major role in meeting the stakeholder’s expectations.

Session 1: Redefining Leadership through Multiculturalism
Prof. (Brig) Ramesh Chandra introduced the speakers the Session 1 on “Redefining Leadership through Multiculturalism”, which started with remarkable words of Mr. Ravi Chaudhary, Chairman, CNext Consulting & Investment Pvt. Ltd. on Leadership. He mentioned that leaders should keep updating themselves as time changes and identify the grey areas well in advance for immediate action. He also insisted on developing team of “Thinking Pool” for developing and refining the strategies. He also added that today 720 degree views is required for a leader to solve problem rather using 360 degree view every time. Second, speaker Ms. Nymph Kaul spoke on Emotional Intelligence mentioned that it’s very important and necessary to handle the team issue and solve them at the earliest. She added Emotional intelligence (EI) is an ability, skill or, in the case of the trait EI model, a self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups. Various models and definitions have been proposed of which the ability and trait EI models are the most widely accepted in the scientific literature. The session moderator & final speaker, Mr. Salil Sahu emphasized on cultural framework, motivating employee, employment orientation and need to leaders to delegate responsibility and authority. He mentioned that till employees don’t take the ownership, a defined work frame can’t be developed. The session ended with Q & A from participants and vote of thanks by Ms. Divya Rajput.

Session 2: Is there a need to Re-Look at business ethics in Multicultural World?
Mr. Himanshu Mahobia, Associate Professor, DBS; introduced the session 2 speakers and moderator. Mr. Kris Nair, Executive Director, Opdrage Venture Partners, the inaugural speaker for session 2 insisted upon development of entrepreneurship skills and developing more and more entrepreneurship. He mentioned today higher management people needs to be equipped with business and entrepreneurial skills for forecasting and developing geographical specific needs. The second speaker, Mr. Anil Behal, MD & Founder, ORGDYNE Training & Consulting spoke about important of building trust & credibility among and employees and stakeholder through transparency. The session moderator & final speaker, Mr. Yogesh Bahadur, Pentacle Energy & Infra Projects Pvt. Ltd. spoke about reaching the target audience, understanding their needs & requirement and developing strong bonding for continuous development. The session ended with Q & A and vote of thanks by Ms. Divya Rajput.

Session 3: Technology Transfers: Success & Challenges
Dr. Priyank Azad, Associate Professor, DBS; introduced the theme for session 3 and esteemed speakers. The inaugural speaker Ms. Maya Gupta, CMO & Founder, Mind Genius spoke about the advancement of IT services helping in better and fast communication, information sharing without any limited boundaries. She quoted the example of portals like just dial, ebay and many more resulted in very quick business recognition, reaching to masses and profit maximization. She said IT is one of the most cost effective and important tool for branding and promotions. She spoke about the advancement and strategies adopted by Mind Genius time to time. Due to some last minute medical emergency, Ms. Bhawana Bakshi, Manager – HR, Varite India Pvt. Ltd. could not make it to the event. Mr. Satyan Chatirvedi, Global Head, V-Customer had to represent his company at a client meeting and could not attend the Summit. Needless to say, we missed their presence. The session ended with Q&A from enthusiastic participants.

The summit ended with vote of thanks to esteemed speakers and participants followed by Hi-Tea.